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POLICIES –WEB APPTS For Paid Appointments
The policies are for the patients that have booked their appointment online. This case can include two types of patients:
PO: Patients that have paid for their appointment online
PAV: Patients that have booked a free appointment online –pays at the visit
Cancellation Policy for OP & PAV
·The patient shall be refunded the amount within 15 working days post-cancellation request.
Rescheduling Policy for OP & PAV
You are entitled to cancel the bookings made, prior to 24 hours from the appointment date and time. The amount will be refunded within 15 working days from the cancellation request.
We use a third party payment gateway for processing payments due to us. The processing of payments will be subject to the terms, conditions and privacy policies of the payment gateway, in addition to these Terms. We don’t control and are not liable for the security or performance of the payment gateway. You agree to pay us, through the payment gateway, all charges at the rates then in effect for any purchase in accordance with the applicable payment terms.
No Show Policy for OP:(To highlight the No show patients (paid or unpaid))
*For No show/Cancel/Rescheduleonline appointment –the amount will be refunded for transaction done after 14th June 2019
General Terms and Conditions
In order to provide You with uninterrupted use of our services, We may collect and, in some circumstances, disclose information about you. Such information may be classified as personal information under the purview of Regulation 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.
We may collect the following information:
As a User of the application, you may provide information about yourself, your spouse or family, your friends, their health issues, gender of the patient, age of the patient, previous medication taken, previous medical conditions, allergies, etc.
We respect the privacy of the users and has made their protection in all activities on the internet highest priority. That means: We commit ourselves to ensuring that we treat all information provided by you with the highest diligence and integrity. Despite regular controls a complete protection against all dangers is, however, not possible.
Our Use of Your Information:
The information provided by You shall be used to contact You when necessary. For more details about the nature of such communications, please refer to our Terms of Service. We use Your tracking information to help identify you and to gather broad demographic information. The information is also used to customize your experience of using our application.
IPSC center of excellence in pain management, offers a variety of courses every month throughout the year for doctors wishing to specialize in pain management.